Services & Support

Training Schedules

• See a full list of available courses from Rockwell Automation

Needs Assessment

• Anwser a few simple questions to find the Customer Support & Maintenance offerings best suited to you

Contact Us

• Contact us for more information on what we can do for you.

DirectConnect

DirectConnect is the ideal solution for companies that have a frequent need to supplement internal technical resources with real-time phone support. The DirectConnect program provides real-time phone support (unlimited cases), software updates on disc or downloadable via the web, discounts on field service agreements, our Technical Reference Library on DVD and a subscription to Support Connection magazine. DirectConnect features include:

• Direct-Access Phone Support
• Seamless Field Service Dispatch
• Support Connection Subscription
• On-line Support Requests
• Software Updates and Control-, Flex- and CompactLogix Flash Firmware (web)
• Technical Reference Library on DVD

Optional Program Upgrades
24x7x365 Phone Support